Last Updated: July 25, 2026

1. Payment Authorization

By placing an order, you authorize ZillyKick Store to charge your selected payment method for the full order total (including taxes, shipping, and any applicable fees). Payment is captured at the time of order placement.

2. Accepted Payment Methods

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover
  
• PayPal: PayPal Balance, linked bank/card
  
• Gift Cards: ZillyKick e-gift cards (issued by us)

3. Currency & Taxes

• All prices in USD ($)
• Sales tax calculated per destination address (US states where we have nexus)
  

4. Order Confirmation vs. Acceptance

• Order confirmation email = receipt, not contract acceptance
• We reserve right to cancel/limit any order (pricing error, fraud, inventory, quantity limits)
• If cancelled, full refund to original payment method within 3–5 business days

5. Failed / Declined Payments

• Order held 48 hours for payment retry
• After 48 hrs: order auto-cancelled; items returned to inventory
• Contact us to retry with different payment method

6. Promo Codes & Discounts

• One code per order; cannot combine unless explicitly stated
• Codes expire on stated date; no rain checks
• We reserve right to cancel orders from code abuse (bots, bulk, resale)
• Employee/influencer codes: personal use only; not transferable

7. Billing Disputes & Chargebacks

• Contact us FIRST at support@zillykick.com — we resolve 99% of issues fast
• Chargebacks without prior contact: we'll contest with evidence; may result in account suspension
• Fraudulent chargebacks reported to card networks & law enforcement

8. Receipts & Invoices

• Order confirmation email = receipt.

9. Contact

Billing questions: support@zillykick.com | Contact Us