Contact Us

Contact ZillyKick

We love hearing from the community. Here's the fastest way to get help:

📧 Email (Fastest Response)

Department	Email	Response Time
General Support	support@zillykick.com	≤ 24 hrs
Orders & Shipping	orders@zillykick.com	≤ 12 hrs
Returns & Exchanges	returns@zillykick.com	≤ 24 hrs
Billing & Payments	billing@zillykick.com	≤ 24 hrs
Cancellations	cancellations@zillykick.com	≤ 2 hrs (critical)
Loyalty Program	loyalty@zillykick.com	≤ 24 hrs
Wholesale / B2B	wholesale@zillykick.com	≤ 48 hrs
Press / Media	press@zillykick.com	≤ 48 hrs
Privacy / Legal	privacy@zillykick.com	≤ 10 days
Careers	careers@zillykick.com	≤ 7 days

💬 Live Chat

Available on site Mon–Fri 9am–6pm EST (bottom-right bubble). Outside hours: leave message → email reply next business day.

📱 SMS Support

Text 1-800-ZILLY-KICK (1-800-945-5954) — opt-in required. Standard rates apply.

📍 Mailing Address

ZillyKick LLC
123 Sneaker Ave
Wilmington, DE 19801
USA

🕐 Business Hours

Monday–Friday: 9:00 AM – 6:00 PM EST
Saturday–Sunday: Closed (email monitored for urgent issues)

🌐 Social

• Instagram: @zillykick
• TikTok: @zillykick
• Twitter/X: @zillykick
• YouTube: ZillyKick
• Discord: discord.gg/zillykick

🎁 Before You Contact

• Check Shipping Policy for delivery estimates
• Check Return Policy for return eligibility
• Track your order: Account → Orders
• FAQ: zillykick.com/pages/faq

📝 Contact Form

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